Transformative & Modern ecosystem for Retail Pack and ship stores
The Better choice for Retail Pack and Ship Stores
Break Free from the traditional pack & ship store model.
Pack & Kin empowers independent pack‑and‑ship stores to cooperatively deliver modern, reliable shipping and postal access—especially where traditional infrastructure is shrinking—through shared technology, shared buying power, and local ownership.
Reclaim Your Time
We develop our platform along the belief that stores should be spending less time managing their business and more time tending to their customers.
Integrated Carriers
Offer UPS, FedEx, DHL, and GLS in addition to USPS – without needing UPS Authorized Shipping Outlet or FedEx Authorized Ship Center status.
Integrated Insurance
Domestic integrated insurance is only $0.85 per $100 of coverage. International is $1.25 per $100 of coverage. We handle all claims.
Integrated Payments
Process customer payments at one of the lowest prices available!
Easy Data Export
Your data can be exported in seconds for use in your preferred BI software.
Real-time Analytics
Currently in development, our partner is building a robust real-time analytics platform.
Automation Capable
We encourage our members to automate as much as feasible. We offer integrations into smart lockers, self-service shipping kiosks, automatic parcel dimensioners.
Our Guiding Principles
We operate on the following principles, which we feel are critical to the long-term success of our postal system.
01
Local Ownership, Local Control
We protect the independence of each member store—because the best postal experience is shaped by the people who live and work in the community.
02
Shared Rails, Shared Strength
We collaborate on the infrastructure that helps everyone win: operational systems that streamline work and reduce cost for private ship centers and contract post offices.
03
Resilience Through Decentralization
We strengthen the postal ecosystem by distributing capability—so communities aren’t stranded when consolidation, closures, or market shifts occur.
04
Choice and Interoperability
We support multi‑carrier access and practical flexibility—so stores and customers can choose what works best, while still operating as one connected network.
05
Customer Dignity: Fast, Clear, No Lines
We design for speed, clarity, and convenience—so customers are served in seconds, not minutes, and communities regain trust in everyday logistics.
06
Workforce Opportunity & Human Development
We build pathways into meaningful work—especially through workforce development initiatives that support youth and strengthen local staffing pipelines.
07
Practical Innovation
We modernize with solutions that stores can actually run—automation, self-service, and tools that make operations measurably easier.
08
Universal Access (Rural Equity First)
We prioritize service continuity and access in underserved areas—closing the distance gap for shipping, receiving, and essential services.
09
Community Wealth, Not Extractive Growth
We reinvest in local economies—helping member stores foster commerce and community hubs that keep dollars circulating locally.
Innovative Solutions for Growth
The Send Kiosk
Get ready to revolutionize your business with our automated shipping kiosk. Encourage your customers to skip the line. Utilize your Pack & Kin rates, automate drop offs and returns, and process Amazon QR codes in seconds
The Send Countertop
Send countertop kiosks are excellent backup “employees” for your customer service staff during busy periods, and they’re a perfect way for your shipping team to quickly measure and weigh shipments. No more rulers and tape measures, and say goodbye to those annoying “gotcha fees” for inaccurate dimensions and bad addresses.
Integrated Parcel Lockers
Looking for a reliable, integrated solution to store your packages for carrier or customer pickup? Look no further! Our Integrated Parcel Lockers are here to provide you the ultimate package security.